Terms of Engagement

Welcome to QuickEasy Software! To ensure a smooth and enjoyable journey together, we have outlined the following terms of engagement that highlight our processes, responsibilities, and good manners.

Scope of Services

Project Timeline
Training
Helpdesk

Communication Channels

  • We aim to respond to your queries and concerns logged with our Helpdesk within 48 hours, excluding weekends and public holidays. Please log all correspondence with our Helpdesk.

Subscriptions

  • User subscriptions are billed for the total number of concurrent users requiring access to the BOS system from the time users can access the system.
  • Please note that we provide an estimated time of arrival (ETA) rather than a strict deadline for client development requests.
Intellectual Property
Confidentiality
  • Both parties agree to treat all information shared during the engagement as confidential and not to disclose it to any third parties without written consent, except where required by law.

 

We are confident that adhering to these terms will achieve the desired outcomes pleasantly and collaboratively. Should you have any questions or concerns, please feel free to reach out to us anytime.