LATEST ARTICLES

Thought leadership articles on ERP and business software

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The most important thing about your business is your customers. Customer service software allows you to support and strengthen customer relationships. Customer service management software (CSM) is the foundation upon which a great customer experience is built. But how do you know which customer service solution to use? Here are some insights.

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By Anton Oosthuizen. For most modern organisations, end-to-end process and system integration is the goal. As electronic commerce and Electronic Data Interchange (EDI) become more vital as core business competencies, the need for EDI data integration across enterprise systems is growing.

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The packaging and printing industries are bending over backwards in a bid to stay flexible to keep up with the demand for seasonal campaigns. Combined with the flood of post-pandemic new product launches, it means it is go-time for the printing and packaging industry across the world.

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When it comes to financial year-end and 2022 tax deadlines, business owners turn to accountants. And for good reason. The tax deadline is looming, and the time, effort, and expertise it takes to consolidate an entire financial year’s worth of expenses, income, VAT, and more, is no job for the faint-hearted.

But where do accountants turn?

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By Anton Oosthuizen. It has been nearly two years since the start of the COVID-19 pandemic, and the world’s economy is ready for some good news. According to the World Bank, a rebound is possible but is likely to be uneven across countries. With the US and China, both expected to be major contributors to…

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By Anton Oosthuizen. The global COVID-19 pandemic has altered how manufacturers view warehousing and distribution. Global lockdown caused demand and supply shock waves to ripple around the globe and shift at lightning speed as consumers were forced to swap in-store purchases to online shopping.  In spite of the enduring crisis, a silver lining seems to…

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The world’s economy hinges on the manufacturing and engineering sectors. According to Accenture, these industries account for more than $3 trillion in revenues, a staggering 25 percent of the manufacturing GDP (21.2 percent of GDP in US manufacturing, 25.4 percent in Europe and 32.9 percent for Japan) and up to 30 percent of all manufacturing…

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By Anton Oosthuizen. Planning is already well underway for those industries that close over the Christmas and New year period for any end-of-year shutdown maintenance that might be required. Over the last few months of the year, where most plants and manufacturers are ramping up production to stay ahead of the festive season, many may…

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President Cyril Ramaphosa recently said that harnessing the job-creating potential of the digital economy is how he envisions forging a new post-covid economy. With good reason, as it is estimated that digitisation and automation could bring up to 1.2 million jobs in South Africa by 2030. According to McKinsey’s paper The future of work in…

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By Anton Oosthuizen. In the current economic climate, fear is a very real emotion felt by many business owners. Particularly when that fear is based on a bad experience in the past or even just hearsay. This is true for enterprise resource planning (ERP) implementation projects. Every CIO, CFO, and business owner has read horror…

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By Anton Oosthuizen. The last year has been a tremendously strenuous year for manufacturers, supply chain and distribution organisations. The global pandemic – amongst other external factors – meant that disruption was the name of the game. Companies with on-premise legacy ERP systems struggled to make changes quickly and employees who suddenly needed to work…

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What is the difference, and which one do you need? What is CRM? Essentially, Customer Relationship Management software (CRM) provides a platform for businesses to track and manage all the ways a customer interacts with them. Not only is CRM software used in call centres and support teams, but they are also used to track sales performance…

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By Anton Oosthuizen. As 2021 gets into full swing, business owners are doing whatever they can to make this year’s profit line tracks upwards.  As an entrepreneur and business owner myself, I understand the full meaning of the statement, “minding your own business.” For your business to grow, you need to be deliberate about how…

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By Anton Oosthuizen. The saying goes, “Think globally, act locally.” This is not a new thought for South African audiences, particularly in the aftermath of Covid-19 and lockdown. Local business owners are campaigning all over social media and with the shared phone, messages to ‘Support local industries’ during this time, and more consumers are opting for…

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By Anton Oosthuizen. As 2020 begins to grind to a halt, many business owners and decision-makers are gearing up for what lies ahead to prepare for success in 2021. As a business owner and strategist with over 20 years in the software industry, I have had the opportunity to study other successful business owners in…

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Enterprise Resource Planning (ERP) software has a long and rich history in the manufacturing sector. A far cry from the niched, rigid manufacturing software of the ’80s, today’s cloud-based, highly flexible integrated solution is able to meet the evolving requirements of most manufacturing operations at speed. Subsequently, ERP has become the backbone of most manufacturing…

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By Heinrich van der Vyver. As globalisation puts pressure on the market for many industries, and the economy struggles to stand under the weight of a global pandemic, it is essential to identify every tool that could give your business a competitive edge. For many companies, enterprise resource planning (ERP), or as some companies call…

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By Anton Oosthuizen. In recent decades, software has become ubiquitous. Almost all modern engineering firms – be they in the business, military, mining, or transportation sectors –  rely significantly on software systems. However, most of these firms are still operating out of one of two possible software strategies that are ill-equipped to deal with the…

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The financial effects of Eskom’s unrelenting rolling blackouts, combined with the knock that Covid-19 has brought to the global economy, have left South African businesses reeling.  Running a business for over 20 years in South African means that we’ve seen the impact that recessions and economic downturns bring to SMEs, corporates, and households alike.

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The influx of new technology in the workplace is transforming the way we work; automation, digitisation, machine learning and artificial intelligence all promise greater benefits to organisations. But while business leaders are trying to keep up with the flood of new technologies, there is one application that has been a vital tool in the manufacturers…

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By Heinrich van der Vyver. When it comes to Industry 4.0 and manufacturing, enterprise resource planning (ERP) is well-positioned to streamline the successful implementation and adoption of these new technologies. Manufacturers who are forward-thinking and who don’t want to be left in the dust of progress, understand the need to harness the potential of ERP…

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Like it or not, we’re in the middle of a massive transformation regarding the way we make things, thanks to the digitisation and automation of manufacturing we’ve come to know as Industry 4.0. Industry 4.0 represents the fourth revolution of manufacturing: the adoption of computers and automation, enhanced with smart and autonomous systems, and fueled…

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By Heinrich van der Vyver As the year comes to a close, every organisation and business leader would give anything to have clarity and insight into the year ahead. Knowing what decisions to make, what products to maximise and which to halt, who to promote and who to let go, what gaps to fill, and…

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By Heinrich van der Vyver. As a business owner of a software company in South Africa for over 20 years, I know what it’s like to hit a brick wall. That ‘S-curve’ graph that tracks your business growth, starting at the initial growth spurt, then levelling out, and then the big slump where you’re not…

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Here are the phases that your Business Agent will take your company through as they implement BOS in your business. The successful implementation of your ERP system will be done in four phases. This overall plan will ensure the agent communicates early, regularly, and effectively with users and stakeholders to ensure successful adoption of the…

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By Heinrich van der Vyver. As seen in Entrepreneur Magazine.   If you’re reading this and thinking, “Yes, I’m there right now!” then, first of all, congratulations. Your business is thriving and in this economy that is a testament to your vision, your drive, and your team. Well done. However, you might also feel less…

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By Heinrich van der Vyver. While Business Operating Systems (BOS) – or Enterprise Resource Planning (ERP) systems as they used to be called – were once viewed as a business solution for large corporations, but research shows that SMEs are thinking differently. A properly implemented BOS strategy allows SMEs to run as smaller companies…

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Which method of accessing your ERP is best? The answer… it depends. Here are several key areas to consider when deciding between cloud and on-premise deployment for your software. Servers Cloud ERP systems are deployed on servers managed by your ERP provider. You rent space for your data and the provider keeps it safe…

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So, you’re ready to implement a new ERP or upgrade your existing solution. But have you planned for how you’ll manage solution requirements to ensure a successful project? Without a strategic approach to requirements management, most organizations will struggle with meeting the needs of their stakeholders; resulting in organizational disruption, delays, and…

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It’s not a new thought that the best way to ensure a healthy bottom line is to either increase income or reduce expenses. Heinrich takes you through 3 compelling points that show you how to run a leaner, meaner SME this winter. As business owners, we all want the same things: healthier profit margins, to see…

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By Heinrich van der Vyver. Like you, I’m not an accountant, I’m a business owner. Accounting scared me spitless if I’m perfectly honest. I know my business, and I’m good at it. I used to think it was a better idea to farm out my accounting to my expensive accountants, and let them do what…

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In just a few weeks, South Africans will tuck into turkey dinners, wear paper hats and probably blow their budgets. Yes, Christmas is around the corner – and with it, lucrative trading opportunities. With the pre-Christmas rush in full swing for retailers and manufacturers, there is probably one thing that keeps business owners awake at…

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The South African climate has long been fertile ground for startups and entrepreneurs. With incubators and accelerators for almost every industry, funders constantly in search of viable businesses to invest in, and the government doing their bit, South Africans are no strangers to startups. So why is that, according to Forbes.com, even with all the incubators…

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By Heinrich van der Vyver as seen on BizConnect. The saying goes that hindsight is always 20/20. It follows then that the best way to make better decisions in 2018 and plan for success, is to look at 2017 and grow from there. I can’t stress enough how important it is to understand – with…

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Do you get a stress headache every December when it’s staff bonus season? Here are a few tips on how to give fair and accurate staff bonuses this month. It’s that time of year again – the one time in the year where business owners find themselves perplexed and employees are joyful. It’s an annual bonus…

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So we know what leadership is not. To be honest, there are probably as many leadership styles as there are personalities. Add to that the fact that each business has its own culture and approach to doing business. Below's list of leadership trends is by no means finite. It is, however, a useful list of…

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As seen in BizConnect. Spring has sprung and it’s a great vantage point to assess how well we’ve done so far, giving enough time to make changes to our business tactics, that will ensure we get to where we want to go by financial year-end. I like the word ‘tactic’ because it implies action, doing,…

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Want to become your own boss? Here are five things to consider: 1. Know your ‘Why’. Being a business owner is not for everyone; the reality of being your own boss is the lack of certainty, the financial challenges – usually affecting your personal finances – and the inordinate workload. No matter what anyone says,…

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Make your business ransomware-proof Ransomware is no longer something that happens in movies by cyber villains – it is a real and present threat for South African businesses. What is ransomware? Ransomware is malicious software designed to block access to a computer system or server until a sum of money is paid. This usually comes packaged…

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By Heinrich van der Vyver. There comes a tipping point in every business’s lifecycle where the challenges that keep the business owner awake at night move from new client acquisition and product delivery and become focused on staff productivity and motivation. Aside from the fact that you want to protect your investments of time, training…

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By Heinrich van der Vyver. Source: BizConnect. Think back to the best boss and the worst boss you ever had. Deciding on the leadership style you implement this year could be as simple as replicating or avoiding what they did. But, unfortunately, it’s not that simple. 1. Are you a leader or manager or both?…

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By Anton Oosthuizen as seen in Entrepreneur Magazine. We’ve all been there. Maybe you’re there right now. You charge out your work at a certain hourly rate, but you’re suspicious that you’re either a) being ripped off or b) hitting above your weight. It’s more than likely that the only way you judge is if your…

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By Heinrich van der Vyver. As a business owner for the last 18 years, I know how challenging it can be to manage your own accounting if you’re not an actual accountant yourself. For most small business owners the thought of business accounting is both intimidating and depressing. How are you supposed to find the…

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As a business owner in South Africa for over 18 years, I know what it’s like to manage a large team in different locations. I am often out of the country on business, and my team is spread across South Africa and is steadily growing. I’ve advocated remote working for years, with a simple understanding…

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I started a manufacturing business a few years ago. I worked hard, hired staff and invested in equipment. So what on earth do I have to confess? The business did well. I enjoyed a great lifestyle for many years, thanks to my company. So why did I close my business 8 months ago? Why did…

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Whether you know it, or not, chances are you are probably already using cloud computing for your everyday transactions: Checking email on your phone, updating your Facebook status, doing internet banking while out and about; all of these are based on the internet – and that is, quite simply, cloud computing. Cloud hosting is…

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There’s an urgent need for the dying breed of skilled workforce known across all industries as estimators. Government agencies are trying desperately to train people fast enough to fill the employment gap, but the fact of the matter is that the need is growing faster than the demand can be met. The continued growth in…

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Entrepreneurs start out by being ‘all things to all men’ – wearing almost every hat in the business and often feeling stretched beyond capacity. Understanding that you could be putting a ceiling on your business’s growth if it is solely reliant on you, opens your horizons to ways of growing your business, through technology and…

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The packaging industry in South Africa has a long-standing reputation for excellence and innovation, both locally and beyond our shores. With South Africa once again being crowned Africa’s largest economy in dollar terms, and financial forecasters predicting an economic boost in 2017 once the new electricity capacity comes into play, South African businesses will need…

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The traditional printing industry in South Africa is under strain. Digital is taking more and more market share of what was traditionally print media, and South Africa is seeing one printing company close after another, as well as leading newspapers and magazines closing over the past decade. People are turning to the internet for news…

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The state of South Africa’s economy is a favourite topic of discussion around household dinner tables and parliament boardroom tables alike. This is even more so for entrepreneurs and business owners who are trying to create wealth and employment opportunities on their own steam. Optimistically, marginal growth is expected in the near future, with the…

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“Think globally, act locally.” At least, that’s how the saying goes. Long have governments implored their people to favour all things local over the international, and not much has changed. The idea of a “homegrown” product continues to drive local political and economic arenas, and, with the current state of the Rand, more and…

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If you’re one to keep track of the current financial landscape, South Africa’s economic projections for 2016 are looking pretty bleak. As a nation, we are facing slower economic growth than ever before and political instability has resulted in the worsening of the Rand. A recent economic report done by Focus Economics painted quite a dim picture for…

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How to Optimise Your Team’s Work Day By Candace van Zyl “Productivity and growth of productivity must be the first economic consideration at all times, not the last. That is the source of technological innovation, jobs and wealth.” – William E. Simon. The longer I’ve operated my own business, the more I see that business…

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We are often asked why our BOS products are not browser applications, with concerns that this might place a burden on IT departments when it comes to upgrades.

Our preferred deployment is a cloud server combined with virtualisation software which serves a ‘native’ client application to Windows, Linux or MacOS.

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BOS is the best way to integrate all the cycles within a business.

Every business - no matter what product or service they are in - goes through business cycles including Sales, Operations, Accounts and Reporting.

These four cycles define the processes that take place within the business in order for it to produce a product or service in exchange for profit.

We will unpack these cycles on this page, and how QuickEasy has been designed to serve these cycles.

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South African manufacturers and suppliers are full-swing into the pre-Christmas production madness, and there is probably only one thought that scares business owners more than no Christmas at all – and that is the thought of empty shelves ahead of Christmas. Manufacturers across all industries are beefing up production in order to get stock onto…

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With These 5 Tips, This Could Be Your Best Christmas Ever! When you started your own business I’m sure it was for a few good reasons – challenges in the economy, realising your passion and dreams, or perhaps the opportunity came and you grabbed it. Whatever the reason, I’m sure that right up there on…

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As a business owner myself, I know the struggle is real. There’s a real temptation to be involved in every granular detail of your business, from production to petty cash, from staff interviews to stationery purchases. More than that, while we’re being honest here, you’ll agree that we business owners get a bit of a…

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Are you preparing for the pre-Christmas order rush with a sense of trepidation? Anton Oosthuizen, a director at QuickEasy Software, answers manufacturers’ questions around how to survive the silly season without dropping any balls along the way. Q: During the build-up to Christmas my business struggles to keep track of costs and orders. How can…

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